Dennis Francis is 7-Eleven lnc.'s Director of Operations and Chair of Community Relations in Los Angeles.
In this role, he directs all operations for 11 O stores with 1,700 employees across the Southland. His areas of responsibility include franchise operations, human resources, marketing, financial accountability and results, and management, business consultant and real estate development.
Mr. Francis has successfully devised and implemented strategic operations plans to increase sales and profits, created programs to train managers and reduce turnover, and formulated and executed community relations and marketing initiatives that have elevated the company's profile and improved customer satisfaction.
Prior to joining 7-Eleven Inc., Mr. Francis was Director of Operations for Yum Brand-Pizza Hut, Inc. for the Los Angeles Region.